Terms and Conditions

Welcome to Hidden Gems Egypt! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read these terms carefully before making any purchase.

1. Purchase Policy

To make a purchase, you must be at least 18 years old or have the permission of a legal guardian. By placing an order, you confirm that all information provided is accurate and complete.

2. Payment Options

We accept the following payment methods: Cash on Delivery (COD), Online Payment, Instapay, Vodafone Cash, Bank Transfer, or payment link.

3. Customized Orders

Orders for custom or special items may require additional crafting time.

4. Tracking

Once your order is shipped, you will receive a tracking number to monitor delivery.

5. Returns and Exchanges

Local Orders: Returns accepted. International Orders: Non-returnable but assistance provided for issues.

6. Duties and Taxes

International customers may be subject to customs duties and taxes.

7. Intellectual Property

All content on our website is the property of Hidden Gems Egypt.

8. Limitation of Liability

Our liability is limited to the purchase price of the item.

9. Privacy Policy

By using our website, you agree to the collection and use of your data.

10. Modification of Terms

We reserve the right to modify these terms at any time.

11. Contact Us

For questions, contact us at info@hiddengemegypt.com.